Welcome to Draquix’s Responsible Gambling Policy, effective as of 2025-02-27. This policy has been carefully developed to ensure that our social casino remains a safe, fun, and secure environment for all players while strictly using virtual money. We are deeply committed to protecting our users from gaming-related harm and ensuring compliance with all applicable privacy regulations and laws regarding cookie usage and data protection. This document outlines our responsibilities and your rights, setting forth clear guidelines on fair play, transparency, protection of vulnerable populations, and the prevention of gambling addiction. Our extensive policy is structured to meet international standards and the specific regional legal requirements relevant to data privacy and advertising recommendations.
The purpose of this Responsible Gambling Policy is to provide a robust framework for ensuring that all gaming activities offered on our social casino are conducted responsibly, ethically, and in strict adherence to relevant statutory and regulatory requirements. At Draquix, users engage with virtual currency only and are reminded that all games are for entertainment purposes only. By establishing clear protocols in this policy document, we aim to reduce the risks associated with excessive or problematic gaming behaviors, enhance player protection, and promote a culture of safe and responsible play.
Our commitment extends to continuously reviewing and updating this policy to align with evolving best practices, recommendations from global regulatory bodies, and the legal framework governing data privacy and advertising standards. We emphasize the importance of informed decision-making by our players and support practices that help individuals maintain control over their gaming activities.
At Draquix, we recognize the heightened vulnerability of certain segments of the population. Thus, specific measures have been implemented to protect individuals who may be at greater risk of developing problematic gaming behaviors. We work to ensure that individuals exhibiting signs of excessive play are provided with unobtrusive access to resources and advice.
This includes implementing in-game features such as self-assessment tools and responsible play notifications, and offering options for voluntary limits on gaming sessions. Players who may require further support are actively encouraged to utilize our internal mechanisms as well as external professional resources. We continuously monitor gaming activity patterns to identify potential risk factors, and our support team is trained to provide guidance on responsible gaming practices.
The prevention of gambling addiction is at the core of our mission. All players are routinely reminded that our social casino operates solely with virtual currencies, thus eliminating any financial risk associated with real-money gambling. Our policies are designed to minimize the chance of habit formation and offer immediate assistance whenever signs of potential gambling addiction arise.
We have instituted an array of tools aimed at self-regulation such as session timers, cooling-off periods, and spending limit suggestions. In addition, our system routinely employs algorithms designed to detect abnormal play patterns that could indicate problematic behavior. These measures enable us to proactively offer assistance, suggest breaks, and provide educational content on managing gaming behaviors. Furthermore, we maintain a close relationship with leading organizations specializing in gambling addiction prevention and treatment, including GamCare, Gambling Therapy, and BeGambleAware, to ensure that players have access to expert support whenever needed.
Our policies are regularly reviewed by internal auditors and external experts in the field of addiction services to ensure they remain effective and are aligned with the best practices in the industry.
One of the highest priorities at Draquix is the safety and protection of minors. To this end, we enforce strict age verification procedures to ensure that participants in our social casino are of the required legal age. Content and in-game elements are designed to be engaging while remaining within the limits set by responsible gaming regulations.
Our robust system prevents any access by individuals below the required age threshold. In cases where age discrepancies are identified, access to our platform is immediately suspended, and further steps are taken to ensure compliance with both internal policies and regional legal requirements. We are committed to promoting online safety for minors and continuously monitor and update our procedures to adapt to any emerging challenges in this field.
Transparency and fairness are fundamental principles that underpin our social casino. All games available on our platform operate exclusively with virtual currency, ensuring that no actual financial transactions are involved. We adhere to strict standards of randomization and fairness that are regularly audited by independent third parties.
Our technological infrastructure has been developed to ensure that game outcomes are entirely unpredictable and distinctly algorithm-driven. We proudly publish comprehensive information regarding game rules, randomization techniques, and statistical probabilities of winning. Our policy is fully transparent, providing players with clear, accessible information regarding the functioning of the platform, the in-game payout structures, and the systems in place to safeguard fair play.
We also maintain an up-to-date record of our audits and adhere to international standards for online gaming fairness. This commitment to transparency extends to how we communicate with our users, whether in the form of notifications, terms and conditions, or real-time warnings during gameplay.
We recognize that despite all preventive measures, some players may still need professional assistance. To this end, Draquix provides readily accessible support services and collaborates with organizations specializing in the prevention and treatment of gambling addiction. Our support framework is designed to help players understand and control their gaming habits.
In addition to an in-house support team trained in responsible gaming practices, we maintain cooperative relationships with external institutions such as GamCare, Gambling Therapy, BeGambleAware, and similar organizations active in the region. These partnerships ensure that users who require personal advice, counseling, or treatment are directed towards expert support services. We encourage players to contact these specialized organizations if they believe that their gaming behavior is becoming unmanageable.
Our platform also provides detailed self-help resources and guides on how to seek assistance, including information on self-exclusion programs and how to set internal limits on play duration and frequency. We consider it our duty to ensure that help is offered not only during times of acute need but also as part of ongoing educational initiatives aimed at promoting healthy and controlled gaming practices.
Protecting your data is integral to the mission at Draquix. Our data protection measures are designed to comply with regional legal requirements for privacy and data handling. We adhere to all applicable local data privacy laws and continuously update our internal security protocols to ensure the utmost protection of personal information. When required by law, we implement standards similar to the principles underlying the GDPR, CCPA, LGPD, PDPA, or PIPL, as applicable in this region.
We employ advanced encryption standards across our databases and communication channels to secure sensitive user information. Your data is stored securely and only for the duration required to maintain the integrity and functionality of our services. Moreover, we maintain well-documented procedures detailing the deletion, archival, or anonymization of personal data upon request or once the retention period has elapsed.
In keeping with modern requirements for user transparency, this policy informs you that our platform uses cookies solely for performance monitoring, user experience enhancement, and analytical purposes. All cookie usage is fully documented in our cookie policy, which complies with current regional legal and regulatory specifications. Users are provided with a clear option to understand, accept, or decline cookie usage in line with established guidelines.
Furthermore, users have the right to request access to their personal data at any time. Should you wish to have your data reviewed or permanently deleted from our records, please refer to our user guidelines on data requests. We are committed to processing these requests in a timely manner while ensuring compliance with legal obligations concerning data retention and privacy.
Our transparent approach extends to regular audits and compliance reviews, the results of which are available upon request. The security of your personal information is our top priority, and we continuously evaluate and improve our security measures to counter emerging threats.
It is important to emphasize that all transactions on Draquix are conducted exclusively with virtual money. Our games are designed purely for entertainment purposes, and no real money is wagered or exchanged. This ensures that the fun and excitement of gameplay remain free from the risks associated with financial loss or gambling-related financial harm.
By using virtual currency, we significantly reduce the exposure of users to financial risks, and our systems are devised to ensure a clear separation between in-game activities and real-world monetary transactions. This approach allows players to enjoy the full range of our games without concern regarding any real-world financial consequences.
Participation in our social casino is based on a spirit of mutual respect and shared responsibility. While we have implemented advanced measures to protect you, the responsibility for controlling your gaming behavior also rests with you as an individual player. We encourage all users to be honest and mindful about their gaming activities. If you ever feel that your habits are becoming problematic, we urge you to take full advantage of the tools and self-regulation features provided on our platform.
Users are expected to read all terms and conditions associated with gameplay and to make informed decisions regarding in-game activities. Furthermore, any indication of misuse or inappropriate behavior may result in temporary or permanent suspension of your account. Our team regularly monitors user interactions to ensure compliance with these guidelines and takes prompt action in the event of any violations.
This Responsible Gambling Policy is subject to periodic review and enhancement. Any modifications to this document will be promptly communicated and will become effective upon dissemination to our user community. We recommend that players periodically revisit this policy to stay informed about new developments, changes in terms, or adjustments in our operational procedures relating to responsible gaming and data privacy.
Our continuous improvement efforts are designed to address emerging trends in gaming behavior and technological vulnerabilities, ensuring that we remain at the forefront of responsible social casino management.
At Draquix, the commitment to responsible gambling extends beyond mere compliance with legal and regulatory norms—it is embedded in our corporate ethos. We continuously strive to maintain an environment that is transparent, safe, and fair for all players, regardless of their experience level or gaming habits.
By fostering an atmosphere of accountability and emphasizing self-help and professional support when needed, we endeavor to provide not only an engaging entertainment experience but also a resource-rich environment where the well-being of our players remains paramount. We appreciate your trust and invite you to enjoy our virtual gaming world responsibly.
Thank you for choosing Draquix where responsible play is more than a policy—it is the foundation of our service.
